​​PLEASE READ OUR PRIVACY POLICY CAREFULLY.  BY PROVIDING US WITH YOUR PERSONAL INFORMATION YOU CONSENT TO US HANDLING IT IN ACCORDANCE WITH OUR PRIVACY POLICY.

About our Privacy Policy

TechComm Legal ("we", "us" or "our") recognises the importance of privacy and is committed to protecting the privacy of individuals when handling their personal information for purposes relating to our legal functions and activities.  We collect personal information for purposes relating to our legal functions and activities.

Our Privacy Policy outlines how we handle personal information in an open and transparent manner consistent with the Australian Privacy Principles contained in the Commonwealth Privacy Act 1988.  If you provide us with any personal information about another individual then we rely on you to inform him or her of the details contained in our Privacy Policy.

Why we collect, hold, use and disclose personal information

​We collect, hold, use and disclose personal information for purposes relating to our legal functions and activities.  For example, we may collect, hold, use or disclose your personal information for one or more of the following purposes: (i) providing you with legal services that you require; (ii) managing our customer relationship with you; (iii) providing you with information about our legal services; (iv) marketing or promoting our legal services; (v) evaluating or enhancing our legal services; (vi) maintaining or developing our legal services; (vii) carrying out our legal functions or activities; and (viii) complying with our legal or regulatory obligations.

What kinds of personal information we collect

The kinds of personal information that we may collect and hold include your name, phone number, email address, address, purchase history and any other information that you provide to us.  If you do not provide us with all or some of the personal information that we request then we may not be able to provide you with legal services.

What kinds of website visitor information we collect

We use Google Analytics to collect and hold information about your visits to our website.  Google Analytics uses cookies to collect information about your visits to our website including your IP address and website pages visited.  A cookie is a small text file that is stored on your computer or device by your web browser when you visit our website to enable your visits to be recognised.  The information generated by cookies when you visit our website is collected and stored by Google on its servers in the United States.  We use the information collected by Google about your visits to our website to enhance your browsing experience and maintain and improve our website.

If you do not wish us to use Google Analytics to collect information about your visits to our website then you may install the Google Analytics Opt-out Browser Add-on or set your browser to disable cookies but some parts of our website may not function properly if cookies are disabled.  Further information about how Google collects and uses information generated by cookies when you visit our website is available from Google’s website page "How Google uses data when you use our partners' sites or apps".

How we collect personal information

​We collect personal information for the purpose of carrying out our legal functions and activities.  We usually collect personal information directly from you when you communicate with us by email, telephone, facsimile, letter, form, card or other means.  For example, we may collect your personal information directly from you when: (i) you request us to provide you with our legal services; (ii) you request us to provide you with assistance or support for our legal services; (iii) you request us to provide you with information about our legal services; (iv) you complete a survey or provide feedback in respect of our legal services; (v) you enter a competition or promotion organised by us; or (vi) you apply for a position as an employee or contractor with us.  We may also collect your personal information from a third party or publicly available source where it is unreasonable or impracticable to collect the information directly from you.

How we hold and protect personal information

We hold personal information that we collect in both electronic and physical storage facilities including computer databases and paper-based files.  We protect the personal information that we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure using both electronic and physical security measures which include secure databases, password access, anti-virus software, data transfer encryption and firewalls.

Why we disclose personal information

We disclose personal information to third parties for the purpose of carrying out our legal functions and activities.  For example, we may disclose your personal information to our service providers that assist us to carry out our legal functions and activities including our information technology providers, sales and marketing providers, payment processing providers, and billing and debt recovery providers. These third parties may be located in Australia or other countries including the United States.  We will not disclose your personal information to any other third parties without your consent except where required or authorised by law.  For example, we will not sell, trade or rent your personal information to any third party for marketing purposes without your consent.

How you may access and correct your personal information

You have the right to request access to, and correction of, any of your personal information that we hold.  If you wish to access, correct or update any of your personal information that we hold, please contact our Privacy Officer using the contact details below.  You will be required to verify your identity before you will be permitted to access, correct or update any of your personal information that we hold.

How to make an enquiry or complaint

If you have an enquiry or complaint about our handling of your personal information, please contact our Privacy Officer using the contact details below.  Our Privacy Officer is responsible for dealing with enquiries and investigating complaints about our handling of personal information.

How we update our Privacy Policy

We may update our Privacy Policy from time to time to take into account changes in our information handling practices by publishing an updated version of our Privacy Policy on our website.  You should regularly review the most recent version of our Privacy Policy available on our website.

How to contact us

You may contact our Privacy Officer using the contact details available at contact us.